{"id":500812,"date":"2026-02-20T18:52:15","date_gmt":"2026-02-20T17:52:15","guid":{"rendered":"https:\/\/transparentgift.com\/fr\/?page_id=500812"},"modified":"2026-02-20T18:52:16","modified_gmt":"2026-02-20T17:52:16","slug":"que-se-passe-t-il-si-je-nai-pas-recu-le-mail-de-confirmation","status":"publish","type":"page","link":"https:\/\/transparentgift.com\/fr\/aide\/que-se-passe-t-il-si-je-nai-pas-recu-le-mail-de-confirmation\/","title":{"rendered":"Que se passe-t-il si je n\u2019ai pas re\u00e7u l\u2019e-mail de confirmation ?"},"content":{"rendered":"\n<p>L\u2019e-mail de confirmation est envoy\u00e9 automatiquement \u00e0 l\u2019adresse que vous avez indiqu\u00e9e lors de la finalisation de votre commande. Dans certains cas, il peut mettre jusqu\u2019\u00e0 12 heures \u00e0 arriver.<\/p>\n\n\n\n<p>Si vous le ne voyez pas dans votre bo\u00eete de r\u00e9ception, nous vous recommandons de v\u00e9rifier aussi les dossiers&nbsp;<strong>Courrier ind\u00e9sirable (SPAM)<\/strong>,&nbsp;<strong>Promotions<\/strong>&nbsp;ou&nbsp;<strong>Autres<\/strong>, car il peut parfois s\u2019y \u00eatre filtr\u00e9.<\/p>\n\n\n\n<p>Si apr\u00e8s v\u00e9rification vous ne trouvez toujours pas l\u2019e-mail, \u00e9crivez-nous \u00e0&nbsp;<strong>hola@transparentgift.com<\/strong>&nbsp;afin que nous puissions vous aider.<\/p>\n\n\n\n<p>Pour retrouver votre commande, nous aurons besoin que vous nous indiquiez :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nom complet enregistr\u00e9<\/li>\n\n\n\n<li>Adresse de livraison<\/li>\n\n\n\n<li>Num\u00e9ro de t\u00e9l\u00e9phone associ\u00e9 \u00e0 l\u2019achat<\/li>\n<\/ul>\n\n\n\n<p>Nous serons ravis de vous aider.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>L\u2019e-mail de confirmation est envoy\u00e9 automatiquement \u00e0 l\u2019adresse que vous avez indiqu\u00e9e lors d [&#8230;]<\/p>\n","protected":false},"author":150,"featured_media":0,"parent":500798,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"help-article.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-500812","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/transparentgift.com\/fr\/wp-json\/wp\/v2\/pages\/500812","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/transparentgift.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/transparentgift.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/transparentgift.com\/fr\/wp-json\/wp\/v2\/users\/150"}],"replies":[{"embeddable":true,"href":"https:\/\/transparentgift.com\/fr\/wp-json\/wp\/v2\/comments?post=500812"}],"version-history":[{"count":1,"href":"https:\/\/transparentgift.com\/fr\/wp-json\/wp\/v2\/pages\/500812\/revisions"}],"predecessor-version":[{"id":500813,"href":"https:\/\/transparentgift.com\/fr\/wp-json\/wp\/v2\/pages\/500812\/revisions\/500813"}],"up":[{"embeddable":true,"href":"https:\/\/transparentgift.com\/fr\/wp-json\/wp\/v2\/pages\/500798"}],"wp:attachment":[{"href":"https:\/\/transparentgift.com\/fr\/wp-json\/wp\/v2\/media?parent=500812"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}